App Scrambling is a common issue for the iOS device management landscape. Any Apple devices set up for remote management will experience this same issue (meaning this isn't an OurPact-specific conundrum - it's experienced with any iOS parental control!).
We do offer a feature on our Premium tier of management that prevents this from occurring. The additional management that needs to be installed onto your child’s iOS devices to unlock Premium features is what enables us to prevent scrambling with our App Organizer.
If you are a Premium user and your child's device is set up properly for Premium management, please refer to this article for instructions to set up the App Organizer feature.
If you are a Free/Plus user, you will need to upgrade and get your child devices set up with OurPact Premium in order to access this feature. You can learn more about upgrading here.
If you have any questions, please contact our Support Team directly at email@example.com.