Allowance does not pause automatically when your child’s device is locked or put to sleep. Allowance can only be paused manually in OurPact Jr. on your child’s device. It’s important that your child remembers to pause allowance time when they are done using their device, otherwise, their remaining time will run out independently.
If your child wakes up in the morning to find that their allowance time for the day has already depleted, it’s possible Allowance was left playing overnight.
Please make sure a bedtime schedule is in place, and encourage your child to pause allowance time.
If you experience any additional difficulty with the allowance timer/function, please contact our Support Team directly at firstname.lastname@example.org with details.