Apple devices do not naturally accommodate the features we offer (which is why selective app control, iMessage blocking, and allowances are not available on any other iOS parental control apps!). In order to unlock Premium management on iOS devices, they must be run through additional setup with OurPact Utility.
OurPact Utility does not jailbreak your child's device, and can be used to uninstall Premium management at any time.
If you haven't done so already, you can install OurPact Utility by navigating to ut.ourpact.com on a computer browser. After installing the appropriate version of OurPact Utility, please launch it from your downloads, log in to Utility, and run through the installation prompts.