We hope to offer phone support in the future (once we've grown our team a bit more!), but for now our focus is on providing detailed and timely online assistance to our users.
Keeping our support exchanges online ensures that we can:
- Outline detailed troubleshooting steps for you to reference at any time.
- Provide timely follow up and attention to all parents.
- Look into your account details and collaborate with other department leads, without you needing to stand by.
- Keep a record of our exchanges, so you never have to ask the same question twice!
We are available for to provide assistance 7 days a week, morning and night. Please get in touch at firstname.lastname@example.org and one of our friendly, in-house support agents will follow up with you as soon as possible!