Oops! We're sorry for the filtering hiccup!
Please follow the steps listed below to first remove and then add this URL to your child's White/Blacklist:
- Launch your parent Android app, or log into our Web App (app.ourpact.com)
- Navigate to this child device profile
- Tap the Web Filter tab (globe icon)
- Select "Always Allowed/Blocked Websites"
- Tap the pencil icon to the right of the 'Current' header
- Select the circle to the left of the site URL, to check.
- Tap Delete (trash can symbol)
- Tap the Enter Website field, and re-enter the site URL.
- Tap Done.
If you continue to experience issues with the OurPact Web Filter feature, please contact our Support Team at firstname.lastname@example.org along with any helpful details.