If you sent an inquiry to our support team and have not received a response, we encourage you to check your spam/junk inboxes in case our message was redirected. Otherwise, please review the possibilities below:
If you contacted our team via our website contact form, it's possible your inquiry was misdirected. Please try again to contact our team by emailing email@example.com from your email client.
If you contacted our team via Facebook Messenger, please ensure third-party applications are allowed to access your Facebook data, within your Facebook account settings. This allows Facebook messages can be sent to our team through our third-party support software, ZenDesk. If you do not feel comfortable enabling this Facebook setting, please contact our support team via email at firstname.lastname@example.org.