'This device is not properly setup' error in OurPact Jr.

If you see an error that "This device is not properly set up" on your child's device, please:

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If this error message continues to display, please follow these steps on your child's device:

1. Launch iOS Settings > General > *Device Management / Profiles > Device System Profiles > ‘Remove Management’ for the OurPact profile.) 
   • *If you don't see Device Management or Profiles after General, you can skip this step!
2. Open Safari, and navigate to pair.ourpact.com
3. Enter your account details
4. Select your child's profile
5. Follow the installation prompts: PAIR > Allow > Close > Launch iOS Settings > Profile Downloaded > Install > Install
6. When iOS Settings installation is complete, re-launch Safari and install OurPact Jr.
7. Launch OurPact Jr., and accept any popups
8. Launch iOS Settings > OurPact Jr. > Location > ALWAYS

Note: If you encounter the 'Review profile in Settings' or 'Error Occurred' messages while pairing, please follow these steps on your child's device:

1. Launch iOS Settings
2. Tap the 'Profile Downloaded' item near the top of the Setting menu
3. Follow the prompts to install the OurPact profile
4. Return to Safari to install the OurPact Jr. app 

Need more help? Email support@ourpact.com.