Our servers automatically send email notifications when paired child devices have not been seen in 48 hours.
To prevent these server emails from being triggered, you can either remove management from your child's device or delete this device from your parent account.
To remove management:
- iOS: Go to Settings > General > Device Management / Profiles > Device System Profiles > Select ‘Remove Management’.
- Android: Open OurPact Jr. on your child's device > Menu icon > 'Parent Access' > Log in > Select 'Remove Management'.
To delete devices:
- Log in to OurPact.com > Select ‘Devices’ > Confirm the child > Select the device and then the trash can symbol, or ‘DELETE’.
Need more help? Email us at firstname.lastname@example.org.