How to remove OurPact from an iOS child device

If you paired your child's device with Connect:

You will need to remove management using OurPact Connect on a COMPUTER.

To confirm whether your child's device was paired through Connect, please check for a blurb of text above the child's iOS Settings menu stating that the device is "supervised and monitored by OurPact."

1. Launch OurPact Connect on your computer (or reinstall it via connect.ourpact.com in a computer web browser)
2. Select REMOVE & iOS, then START

3. Follow the instructions within OurPact Connect to complete the removal

   ---

If you installed the MDM profile only:

On your child's device:

1. Settings > General > VPN & Device Management > OurPact Device System Profile
2. Select Remove Management for the OurPact profile. (If your child's device has a passcode, this will be requested to confirm the removal.

Please note: You will not be able to remove management from the device Settings if your child's device was paired without Connect and Tamperproofing.

Need more help? Email us at support@ourpact.com.