In order to use our installation application, Connect, you will need to use a Windows or Mac computer.
- For Windows computers, we require Windows 10.
- For Mac computers, we require Mac OS 11- Big Sur or higher. You may be able to use Mac OS Catalina, but that specific OS has shown inconsistent results for pairing.
- When pairing iOS devices, iTunes is also required for Windows 10. Please ensure you have the most updated version of iTunes installed on your computer.
Please note that Chromebooks or other devices running the Chrome OS are not supported. If you don't have a compatible computer, we recommend borrowing one from a family member or friend.
Have more questions? Email us at email@example.com.