Using Apple or Google Single Sign-On for Your Account Login

OurPact offers the option to create an account using your Google or Apple Single Sign-On (SSO) instead of using a traditional email and password login.

SSO allows customers to securely access multiple accounts with one login, eliminating the need to remember multiple passwords.

How will I know if I created my account with an email and password or SSO?

In your OurPact app Settings, you will see your account email at the top.  If you have the option to change your password and email, then you created your account with a traditional email/password account.  

If you do not see these options, then you created your account using SSO.  

Apple SSO provides the option to hide your email using a Private Relay email.  This will hide your email from accounts that sign in with your Apple SSO and instead create a random email address linked to your iCloud account.  When using a private relay, the relay address will display in your Account settings, not your Apple account ID.

If you try to log in with an email and password, using your SSO email, you will see an error stating "We do not recognize your email and/or password.  Please try again."

Can I switch to an email and password login?

Yes. If you signed up with Apple or Google Single Sign-On and would rather sign in with an email address and a password, our Support team can switch that for you. It is not something you can change yourself in the app, so please email us at support@ourpact.com and we will take care of it.

So we can sort it out in one reply, please tell us which of these applies to you:

Your account email is your own email address. Just let us know you would like to switch to an email and password login. Your email address stays the same, and we will email you back with the steps to create your password.

Your account email ends in @privaterelay.appleid.com. This means you signed up with Apple and chose “Hide My Email”, so your account is registered to an address Apple generated for you. Please include both of these in your email:

• The full relay address your account uses. You can find it at the top of Settings in your OurPact parent app.
• The new email address you would like to use to sign in from now on.

Because this changes how you sign in to your account, we’ll confirm you’re the account owner before we make any change. We’ll ask you a question or two about your account — nothing you’d need to look up or go and find. If you’re changing the email address on the account, we’ll also send a note to the address currently on file to let you know the change was requested.

In both cases you will finish by using the Forgot Password link on the sign-in screen to create your password. We will send you the exact steps once the switch is done. We will never ask you for your password, a card number, or a copy of your ID.

If you created your account using SSO and want to change your account email, please email our Support team at support@ourpact.com so our team can help.

For help changing your password, please CLICK HERE.

Need more help? Email us at support@ourpact.com.