Upgrading or Downgrading Your Subscription

Your subscription must be managed through the same app you initially subscribed through (ie. through our website, Google Play Store, or iTunes/iOS App Store).

To upgrade or downgrade your subscription, please follow the appropriate instructions below.

If your subscription is active through our website or Google Play:

1. Navigate to app.ourpact.com (website), or launch OurPact's Android parent app
2. Sign in, if prompted
3. Select the profile/menu icon
4. Account
5. Change your subscription preferences
6. Confirm changes

If your subscription is active through iOS / iTunes:*

1. Launch OurPact's iOS parent app
2. Sign in, if prompted
3. Select the menu icon, upper left
4. Account
5. Manage Subscription (bottom of page)
6. You will be linked to your iOS Subscription settings, where you can alter your subscription preferences

 *You can also alter your iOS subscription preferences directly within your iOS settings. Learn more about iOS subscription management here.

Please Note: If you are upgrading your account to OurPact Premium, iOS child devices paired to your account must be run through OurPact Utility to complete the upgrade process. Learn more here.

For more information on OurPact's subscription tiers and pricing, please refer to this article.

Need more help? Email us at support@ourpact.com.