I'm Having Issues Upgrading My Subscription

If you're receiving an error or having issues upgrading your Subscription, we have some suggestions:

• Verify that your billing details match what is on file with your bank.
• If you are upgrading through the mobile OurPact app, please upgrade through the Web App in a browser, and vice versa. 
  • You should upgrade your Subscription through the original platform you subscribed on i.e., Apple, Google, or Web App
• Clear your browser history, then close and re-launch the Web App.
• Try a different browser.
• If you are a parent iOS user, you can also upgrade through your iOS Subscriptions.

If you continue to experience issues with upgrading your Subscription, please get in touch with us at support@ourpactcom along with your account email so that we can help you upgrade your Subscription.