My child's iOS device is still blocked after tapping 'Start Broadcast'

There are a couple of restrictions that may be preventing the broadcast from working properly. Please check the following:

In your iOS parent OurPact app:

1. Tap the menu, and select your child's management profile
2. Tap the View icon, to the right of the map preview
3. Toggle OFF view
4. Return to your child's profile dashboard, and tap the Web Filter & Restrictions tab (farthest right)
5. Scroll down, and ensure 'Disable Screenshots' is toggled OFF
6. Re-enable View

Then, if you are using iOS Screen Time, please go to: Screen Time > Content & Privacy Restrictions > Game Center > Screen Recording > Allow.

If you continue to experience issues, please get in touch with our support team at support@ourpact.com.