Issues installing or launching Connect

To download the Connect application, navigate to connect.ourpact.com in a web browser on your computer.

Mac computers:

After selecting the 'Download for Mac' button, click the downloads stack in your mac navigation bar to find/launch OurPact Connect (or perform a spotlight search for 'OurPact Connect').

Windows computers:

Files download differently across different Windows operating systems. Choose to save the file, if prompted. Then, search for 'OurPact Connect' in your Windows start menu search function or downloads folder.

Potential Issues:

• If you see a warning alert, select the 'More' link and then choose the option to 'Run Anyways' (this is common on Windows 10).
• If you have anti-virus software, you may get an alert, but don't worry about it - this is just your computer's way of letting you know it doesn't know the source of the file (which is OurPact). Connect is signed, tested and virus-free.
• Internet Explorer or Edge cannot be used to download and launch the Connect app. Please use a "modern" web browser, such as Safari, FireFox, or Google Chrome to download Connect from.
• Chromebooks are not compatible with Connect as they run on the Chrome operating system. 

Need more help? Email us at support@ourpact.com.