Logo Logo
Contact Us
  1. OurPact Support
  2. OurPact Features
  3. Feature Troubleshooting

Feature Troubleshooting

Follow New articles New articles and comments

Troubleshooting OurPact's Management Features

  • My child’s apps return ‘scrambled’ after a block.
  • My child forgot to pause Allowance and ran out of time.
  • Device not blocking following a timed grant
  • Family Locator is not working properly
  • View says my child's device is offline.
  • How often does the location tracking update? Is it live?
  • Can I use both Family Locator and Find My Phone?
  • Why isn’t Family Locator updating with my child’s current location?
Contact Us
Browse & Select Files
Drag & Drop Files Here to Attach, or
Your OurPact Account Email