An Offline status within the View window does not mean your child's device is disconnected from the internet; this status can indicate one of two things:
- Your child's device is currently closed and not in use.
- OR, if your child is using an iOS device, it could indicate that Screen Broadcast has not been enabled on your child's device through OurPact Jr.
For iOS child devices, your child must tap Start Broadcast in OurPact Jr. to initiate View's screen recording.
Important Points:
- iOS child devices must allow broadcasting permission for View to work properly. To incentivize your child to give this permission, your child's apps are only available when the Screen Broadcast permission is enabled.
- Always Allowed apps will remain available on your child's device without Screen Broadcast enabled. Any apps you want to monitor with View should be set to Blocked by Schedule in your App Rules tab.
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