How to pair an Android child device

How to pair Android child devices running Android OS 7+ to your OurPact account:

Android child devices must complete installation through OurPact Connect on a Mac or Windows computer. 

1. Navigate to connect.ourpact.com in Chrome, Safari, or Firefox on a computer (Internet Explorer or Edge does not support installation)
2. Download the appropriate version of OurPact Connect, depending on your computer type
3. Launch the newly downloaded Connect application from your Downloads / Applications
4. Follow the on-screen instructions to run your child's iOS through the OurPact Connect installation.  We've included a visual guide to help get you through Connect below!

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Start by selecting 'Pair' and Android for the device type.  Do not connect your child's device to your computer yet.

(If you're pairing your child's iOS device, please follow these instructions.)

Enter your OurPact account email and password.

Follow the on-screen instructions to enable developer options on your child's device.

Enable USB Debugging and accept the prompt on your child's device.  Once enabled, connect your child's device to your computer using a USB cable.

Choose to pair your child's device to an already existing profile or create a new one.

If choosing to create a new child profile, enter the new child profile name.  You can change this name later in your management dashboard.

The next step will happen automatically on your child's device.  Please do not disconnect your child's device from your computer until you see the 'Success' screen at the end of the Connect installation.

Success, you can now disconnect your child's device and enjoy OurPact's management!

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If your child’s Android is running software older than OS 7*:

Please reach out to our support team at support@ourpact.com so that we can provide you with our app download for older device models and installation instructions. 

*Computer installation with OurPact Connect is not required for Android child devices running Android 6 or below. 

Need more help? Please email us at support@ourpact.com 

Please include your OurPact account email, computer type, and any details about issues or error messages you've encountered.