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  3. General Questions

General Questions

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General questions about OurPact

  • Why Do I Need A Computer to Pair My child's Device?
  • How do I edit or delete my child's management profile?
  • Changing Time Zone Settings
  • Can two children share one device?
  • How to Reassign a Device to a Different Child Profile
  • Is My Family's Data Safe?
  • Is my child’s device location data protected?
  • Why is OurPact requesting access to my device's Location and Contacts?
  • Locating a lost or stolen device
  • Using OurPact with Apple Screen Time
  • Can I use OurPact on my child's Kindle?
  • Can OurPact control my child's gaming console?
  • I Received an Alert That My Account Email or Password Was Changed
  • Does OurPact offer Phone Support or Live Chat?
  • Why didn't I receive a response from OurPact Support?
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