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  3. General Questions

General Questions

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General questions about OurPact

  • Why is OurPact requesting access to my device Location and Contacts?
  • Is my child’s device location data protected?
  • Why didn't I receive a response from OurPact Support?
  • Re-assign a device to a different child profile
  • Locating a lost or stolen device
  • How do I edit or delete my child's management profile?
  • Using OurPact with Apple Screen Time
  • I received an alert that my account Email or Password was changed
  • Can I use OurPact on my child's Kindle?
  • Can OurPact control my child's gaming console?
  • Changing timezone settings
  • Does OurPact offer phone support or live chat?
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