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  2. FAQs

FAQs

Common Questions About OurPact

General Questions

  • Why is OurPact requesting access to my device Location and Contacts?
  • Is my child’s device location data protected?
  • Why didn't I receive a response from OurPact Support?
  • Re-assign a device to a different child profile
  • Locating a lost or stolen device
  • How do I edit or delete my child's management profile?
See all 12 articles

Using OurPact

  • Can I block Siri on my child's iOS device?
  • What is OurPact Connect?
  • Can I view activity reports?
  • Can I block texting?
  • Can I use other parental controls along with OurPact?
  • Can I manage my child's device from a different time zone?
See all 10 articles

Management Challenges

  • Can I block the hotspot on my child's device?
  • Can I block bluetooth on my child's device?
  • What happens if my child deletes OurPact Jr.?
  • My child's device is stuck in a blocked state.
  • Why do Premium & Premium+ features need to be installed with a computer?
  • Can I use OurPact along with a VPN on my child's device?
See all 7 articles

Feature Questions

  • Why does Snapchat create a notification when a View screenshot is taken?
  • Does the App Organizer support iOS Widgets or Shortcuts?
  • How do I hide a View Category?
  • How do I add a custom keyword in View?
  • What is a broadcast?
  • How do I add or edit a Place?
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