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Child Device

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Problems Managing iOS & Android Child Devices

  • Why Do I Not Get My Child's Requests to Download Apps?
  • My child's apps are waiting to download after pairing with OurPact
  • Why are my child's texts green instead of blue or sending from their email?
  • Android settings blocked
  • My child's iOS device has a pop-up message that says 'Restrictions Enabled'
  • My child's iOS device is blocked after upgrading to Premium+
  • I received a 'Device Not Seen' notification
  • My child's Apple ID is Greyed Out
  • Find My iPhone Is Greyed Out on My Child's Device
  • My child cannot make in-app purchases
  • Unable to delete apps on child device
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